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Clarabridge Announces Beta Launch of Clarabridge Self Service, Text Analytics Industry's First Self Service Offering
Online classification, sentiment analysis, and root cause analysis of textual data now available for smaller organizations, market research firms and/or one-time analysis projects
RESTON, Va.--(BUSINESS WIRE)--Clarabridge, Inc., the leading provider of text analytics software implemented by many Fortune 1000 companies to improve customer experience management (CEM), today announced the beta launch of Clarabridge� Self Service, a new product version designed to enable smaller organizations, departments, and/or market research firms to upload and analyze their text-based emails, survey open-end verbatims, transcripts, social media content, and any other textual data sources via a fully self-service online portal. This offering, launched on February 22nd , builds on the successful, widely-deployed technology of Clarabridge Enterprise, which focuses on customer experience management and other text analytics initiatives for large enterprises. For a limited time, beta users can analyze up to 10,000 text verbatims free of charge.
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