CRM Analyst

Responsibilities:

• Develop and maintain statistical models to predict customer behavior and customer value.
• Improve accuracy and robustness of existing statistical models.
• Design and test alternative modeling methods that may improve results.
• Effectively retrieve, analyze and interpret customer performance data.
• Identify key business issues and present recommendations in a concise, meaningful way, both orally and in a written format.
• Act as a subject matter expert in regard to the company's customer data.
• Assist with various other analyses and reporting as needed.

• Highly organized, self motivated, strong work ethic, detail orientated and thorough.
• Strong problem solving skills.
• Ability to manage expectations of others and proactively keep others apprised of results and progress.
• Ability to thrive and enjoy a fast paced, dynamic and entrepreneurial environment.
• Strong presentation and team working skills. Ability to learn quickly and adapt in a dynamic environment with little direction.

Education etc: Bachelor of Science in Statistics, Economics, Mathematics, Computer Science, related field or equivalent experience. Masters degree preferred. Marketing or other business decision experience preferred.

_Contact_:
Email your resume to roketh at overstock.com