(Sr.) Analytics Consultant / Analytics Manager

Company: 24/7 Customer Innovation Labs
Location: Bangalore, India
Web: www.247customer.com

Reports to: Director Analytics

Statement of purpose
Building data mining/text mining driven products and solutions in customer lifecycle management

Minimum requirements (Education Qualification & Work Experience)

• MS/PhD from a reputed institution
• Field of graduate education - Computer Science, Mathematics, Statistics, Engineering or related fields
• Strong academic record
• 0-7 years of experience in the field of Advanced statistics, data mining and text mining preferably working in a product organization (e.g. Yahoo, Google, Microsoft etc.)

• Passion and technical competency in quantitative methods and/or business analytics
• Experience with techniques such as Data mining, Advanced Statistics, Pattern Recognition, Artificial Intelligence, Text mining, weblog mining etc.
• Experience in using open source tools such as R, Weka, GATE, Cluto, Rapid Miner, Lucene a strong plus
• Hands on experience in model building and/or coding
• Proven problem-solving skills.
• Excellent computation and data management skills. Experience handling voluminous data
• Understanding of marketing science and customer service domains

• Builds models in the broad areas of data mining/text mining/optimization
• Works with product engineering teams to implement these models into products
• Implements these models in production environment to create business value
• In the case of a manager - leads teams of 1-5 people

Please direct responses to Ravi Vijayaraghavan ravi@247customer.com