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HSBC: Senior Analyst/Manager, Customer Analytics


HSBC is seeking a Senior Analyst/Manager, Customer Analytics provides senior analytic support for the Retail Banking and Wealth Management business in the US.



Company: HSBC
Location: Arlington Heights, IL, OR Depew, NYHSBC
Web: www.hsbc.com
Position: Senior Analyst/Manager, Customer Analytics

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This role provides senior analytic support for the Retail Banking and Wealth Management business in the US. The role will involve the ownership and completion of multiple analytic projects across Customer Analytics, CRM, Product Analytics, Channel Analytics, and Marketing Analytics. The role is responsible for conducting quantitative analysis to support the development and monitoring of analytic solutions & tools. This includes strategy development, modeling, segmentation, profile analysis, geo-mapping, etc. The role will own and manage multiple analytic projects and structure the analysis to identify business insights and high-value business opportunities.

  • Prefer advanced analytics capabilities and machine learning experience.
  • Proven strong knowledge & experience using SAS, plus R / Python preferred.
  • Ideal candidate will have experience working in a Cloud / Hadoop data environment