Jobs
From: EQ
Date: Nov 19, 2008
Subject: Boston, MA: Manager, Special Projects - No Fault Claims - 03935 at Liberty Mutual
Advance your Marketing career at Liberty Mutual - A Fortune 100 Company!
Job description
In partnership with the AVP, No Fault Claims Manager is responsible for establishing, implementing, and managing Liberty Mutual's no fault claims strategy, with the objective of delivering highly competitive outcomes in terms of both quality of customer service, loss and expense control. Manages all aspects of the most sensitive, highly visible and comprehensive corporate projects. Negotiates project objectives and direction with senior level Corporate managers. Projects vary in scope and duration. This is a strategic role which will focus on the building of best of breed processes. We are seeking someone who has a demonstrated history of superior analytical skills coupled with re-engineering of process and workflows. This role will be highly visible and will be charged with building our next generation strategy and processes around No Fault claims processing.
Responsibilities:
- Develops data driven claims handling strategy that facilitates best in class results.
- Utilizes predictive modeling, advanced data mining and analytics to implement exception based claims handling and identify and/or develop best in class operating models.
- Works cross organizationally and with outside vendors to develop comprehensive processes.
- Develops and executes project and program plans.
- Conducts competitive analysis to determine best of breed programs.
Skills
- Bachelor's degree plus 7-10 years of progressively more responsible work experience, preferably in insurance.
- MBA and/or CPCU preferred.
- Advanced analytical and problem solving skills.
- Outstanding skill in using a variety of analytical software to facilitate analysis.
- Knowledge of no fault claims operations.
- Superior communication and project management skills.
- Exceptional influencing skills to lead projects with participants who are not directly managed by incumbent.
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
- 401K and Company paid pension plan
- Medical coverage
- Dental coverage
- Paid time-off
- Pay-for-Performance
- Discounts on automobile and homeowner's insurance
- Discount fitness memberships
- Flexible spending accounts
- Tuition reimbursement
- Vision care coverage
- Work/Life resources
- Credit Union membership
- Employee and Dependent life insurance
- Disability insurance
- Long-term care insurance
Contact:
 
or email to careers@libertymutual.com
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company’s success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
Responsibility. What’s your policy?
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