Briefs

Heels.com, FloraQueen.com and many other Kampyle e-commerce customers, now use Feedback Analytics to get their website ready for the approaching winter holidays. Is your website ready? Kampyle helps you to find and correct your weaknesses, then win back your customers - just in time for the holiday season

Ramat-Gan, Israel, November 17, 2008 - With the holiday season in site, e-commerce retailers are beginning to prepare for the most important sales period of the year. These are times when more than ever, every sale counts and every customer matters. Constantly improving and listening to one's customers are key to maintain a loyal customer base, and to increase sales. Kampyle, the leading Feedback Analytics vendor helps e-commerce retailers achieve these goals, offering "Kampyle for Websites" - a brand new approach to holiday readiness. A solution based on user generated feedback, Kampyle is a fast and efficient way for retailers to get ready for winter holidays.

"Why are users leaving shopping carts?", "What can I do to increase conversion rates, as well as customer satisfaction and loyalty?". These questions are now of special interest to internet retailers, who understand the importance of being fully prepared for the holiday season. In the world of online retail, there is no such thing as "ready enough" for this time of the year: product search, product placement, and usability - these are issues with constant room for improvement that translates to revenue. Having no direct contact with the customer makes it difficult to find ones' most pressing weaknesses. Kampyle offers a solution for retailers who are looking to get their business prepared to operate at full capacity in time for the all important winter holiday season.

Kampyle helps online businesses collect and manage feedback from their users, in a way that allows them to learn their user's needs, improve their service, and increase customer satisfaction and loyalty, even in cases of large amounts of data. A unique combination of a Voice of Customer application's high level view, along with CRM capabilities that help to correct and improve one's service and get back to customers, Kampyle's service has gained considerable ground in the field of Feedback Analytics, and is now serving over 4,500 customers.

Find out more about the Kampyle Online Feedback Analytics Platform on the company's website www.kampyle.com