Webinar: AI, Machine Learning and Chatbots Improving Insurance Profitability & CX, Feb 15

From underwriting and customer service to product innovation and customer-centric claims, the race to win the customers’ hearts is tighter than ever and carriers can’t afford to lag on customer-focused innovation.

Join Insurance Nexus as we talk to MetLife, Chubb and Nationwide about how to prioritize investments and internal resources. Learn which innovations will have the biggest impact on customer experience and improved profitability.

Join the live free webinar:


Results-Driven Innovation: AI, Machine Learning and Chatbots Improving Insurance Profitability & CX, (February 15, 11:30am EST).

Here is what you can learn by tuning in to our webinar:

• Innovate or Die – listen to how carriers are identifying, developing and delivering innovation with AI, machine learning, advanced analytics and more – even when resources are locked on modernizing old systems
• Do it Yourself or Contractor? the big question for 2018 is whether to develop in-house or to partner with another company, and if going for a mix, which part should be developed and which should be outsourced? Learn to adjust vendors solutions into your company’s workflow in an agile and cost-effective manner
• Cross-Business Innovation Guide – for your customer there is no underwriting, marketing or claims area, they see your brand. How can you innovate as a brand and deliver a seamless customer experience across the different areas of the business?
• Anything You Can Do, AI Can Do Better: Understanding the analytics models and opportunities, from predictive analytics to machine learning, to turn data into valuable insights, including accelerated underwriting, product development and fraud analysis

Register for this webinar and join us on February 15th at 11:30am EST.

Webinar contributors include:

• Paul Travers, Senior Vice President of Finance Technology, Data and Process, MetLife
• Andrew Pelcin, Vice President, Claims Data Analytics Implementation, Chubb
• Amish Amin, Claims Data Analytics Director, Nationwide

(FYI – if you can’t join live, I’ll send you the recordings if you register).

Hope you can join us!

Kind regards,

Mariana Dumont
Head of New Markets/New Projects
Insurance Nexus
T: +44 (0) 207 422 4369
E: mariana.dumont@insurancenexus.com

Insurance Nexus is part of FC Business Intelligence Ltd. FC Business Intelligence Ltd is a registered company in England and Wales.Registered number 04388971, 7-9 Fashion Street, London, E1 6PX, UK