(Webinar) Farmers and Chubb on Humanizing Claims with AI
This Webinar from Insurance Nexus discusses how AI is transforming claims from a necessary back-office function into a source of competitive advantage.
Insurance customers demand real-time, personalized and omnichannel claims. At the same time, in this critical “moment of truth”, customers are increasingly craving a human connection, and to be listened to as a unique individual, not just a number in a database.
Can AI be the solution for hyper-personalized claims experience at scale?
Here is what you can learn by tuning in to our webinar:
- Unlock the value of claims data - Determine which existing data sets can be used to enhance the claims process
- Achieve straight-through claims processing – Create fully automated business workflows that speed up transactions, making the claims handler’s workload more productive and exceed customer expectations
- Win the war on fraud – Deploy AI and teach algorithms to pick up inconsistencies and identify suspicious patterns in claims, freeing up investigators for more complicated cases that only humans can handle
- Debunk the myth: customers don’t want to claim digitally - Listen to how carriers are incentivizing their customers to use digital services and improving their NPS score
Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry.
Insurance Nexus is part of FC Business Intelligence Ltd. FC Business Intelligence Ltd is a registered company in England and Wales. Registered number 04388971, 7-9 Fashion Street, London, E1 6PX, UK
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