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KDnuggets Home » News » 2018 » Nov » Webcasts & Webinars » (Webinar) Farmers and Chubb on Humanizing Claims with AI

(Webinar) Farmers and Chubb on Humanizing Claims with AI


This Webinar from Insurance Nexus discusses how AI is transforming claims from a necessary back-office function into a source of competitive advantage.



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Insurance customers demand real-time, personalized and omnichannel claims. At the same time, in this critical “moment of truth”, customers are increasingly craving a human connection, and to be listened to as a unique individual, not just a number in a database.

Can AI be the solution for hyper-personalized claims experience at scale?

Join the live free webinar “Humanizing Claims with Artificial Intelligence” on December 6th at 11 am ET
Insurance Nexus is bringing Andrew Pelcin (VP - Claims Data Analytics Implementation, Chubb) and Natalie Kaschalk (Head of Auto Claims Strategy, Farmers Insurance) to discuss how AI is transforming claims from a necessary back-office function into a source of competitive advantage.

Here is what you can learn by tuning in to our webinar:

  • Unlock the value of claims data - Determine which existing data sets can be used to enhance the claims process
  • Achieve straight-through claims processing – Create fully automated business workflows that speed up transactions, making the claims handler’s workload more productive and exceed customer expectations
  • Win the war on fraud – Deploy AI and teach algorithms to pick up inconsistencies and identify suspicious patterns in claims, freeing up investigators for more complicated cases that only humans can handle
  • Debunk the myth: customers don’t want to claim digitally - Listen to how carriers are incentivizing their customers to use digital services and improving their NPS score

Join the live free webinar “Humanizing Claims with Artificial Intelligence” on December 6th at 11 am ET
(FYI – if you can’t join live, I’ll send you the recordings if you register).

Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry.

Insurance Nexus is part of FC Business Intelligence Ltd. FC Business Intelligence Ltd is a registered company in England and Wales. Registered number 04388971, 7-9 Fashion Street, London, E1 6PX, UK


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