John Hancock: AVP, Advanced Analytics

Bring innovation, critical thinking, industry and functional expertise leveraged through advanced analytics and predictive modeling to drive key areas including Strategy, Marketing, Distribution, Underwriting, and Claims.

John Hancock Company: John Hancock
Location: Boston, MA

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Job Summary (Primary purpose of this Role):

John Hancock's Insurance division (a Division of Manulife) has traditionally focused on affluent and emerging affluent individuals by providing estate and business planning solutions through an array of innovative life insurance products. John Hancock is an industry leader in the ability to deliver to market a broad, financially sound and competitive product portfolio, considered a core competency of the business.

John Hancock is currently pursuing a variety of strategic initiatives intended to increase the size, diversity of customer base, and profitability of the business.

The position of AVP, Advanced Analytics plays a key leadership role developing and executing the Insurance division's business strategy. The successful candidate will bring their innovation, critical thinking, influencing, industry and functional expertise leveraged through advanced analytics and predictive modeling to drive key areas that include but not limited to: Strategy, Marketing, Distribution, Underwriting, In-Force Management and Claims

This position reports to the SVP, Strategy and Marketing, John Hancock Insurance. The AVP, Advanced Analytics will further define the Insurance Advanced Analytics vision and charter and build the teams capabilities. The AVP will hire, develop and lead a team of up to 6 directs and/or indirect reports.

Key Accountabilities:

Data Analytics:
  • Directs the strategic design, development and delivery of ideas, programs and projects using advanced analytics and predictive modeling.
  • Serves as an "analytics champion and advocate" for the enterprise educating internal key stakeholders on the impact of applying advanced analytics and predicative modeling.
  • Identifies opportunities across the enterprise and its lines of business to strategically leverage analytics. Advises senior management and key stakeholders including ensuring all parties understand outcomes, capabilities, risks, and limitations. Develops and recommends mitigation plans.
  • Directs the technical design discussions on projects. Ensures requirements are translated, formatted and integrated into project design and understood by key stakeholders.
  • Directs and establishes metrics supporting his/her area of responsibility.

Operational Excellence:
  • Provides strategic direction to build and enhance the advanced analytics capability for the division
  • Directs and enhances organizational initiatives by positively influencing outcomes.
  • Identifies and directs strategic process improvements that significantly drive sales, improve mortality, increase saving and quality across the team, department and/or business unit for assigned area(s) of responsibility.

Technical Knowledge:
  • Maintains knowledge on current and emerging developments and trends in the analytics space. Assess the impact, and collaborates with senior management to incorporate new trends and developments in current and future strategies.
  • Provides subject matter expertise and key business insight to team members and applicable internal/external stakeholders on complex assignments/projects for his/her assigned area(s) of responsibility.

Project Management:
  • Provides effective project management leadership for advanced analytics and predictive modeling integration and implementation across Insurance, its functions and the Division. Directs and develops project teams and serves as senior level management contact for all development issues, resolving technical issues timely and collaborating with key stakeholders to enhance business outcomes.
  • Provide business requirements, and integration plans to ensure analytics project and implemented with ease

  • Set the vision for the team. Ensure the vision aligns to the business priorities and the organization around the vision.
  • Lead, manage, develop and motivate individuals and collectively a high performing team in a rapidly changing, fast paced environment.
  • Provide business key insights and intelligence to stakeholders. Develop, prioritize and "sell" recommendations to key decision makers

Job Requirement:
  • 15+ years of increasing experience of data mining, modeling and strategy design that directly align to the responsibilities of this position.
  • Knowledge of technology solutions used in the development and deployment of advanced analytics functions
  • Sound knowledge of "Big Data" concepts.
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations.
  • Knowledge of key players in the analytics space including vendors and consultants as well as best practices used by competition or adjacent industries,
  • Advanced degrees in statistics, math or business (MBA) an asset

Competencies & Key Leadership Behaviors:
  • Experience in building & leading teams (direct & matrix)
  • Collaborator
  • Strong Communication and Interpersonal Skills
  • Proven track record of excellence in execution
  • Technical and Industry Knowledge
  • Makes an Impact. Ability to think outside the box.
  • Adaptable, Leads and Manages Change
  • Executive Presence with strong emotional intelligence awareness
  • Can influence and solicit executive buy-in
  • Knowledge of life insurance an asset

Working Condition
  • Occasional Travel Required

About John Hancock Financial and Manulife

John Hancock Financial is a division of Manulife, a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. Operating as Manulife in Canada and Asia, and primarily as John Hancock in the United States, our group of companies offers clients a diverse range of financial protection products and wealth management services through its extensive network of employees, agents and distribution partners. Funds under management by Manulife and its subsidiaries were C$663 billion (US$591 billion) as at September 30 2014. Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '945' on the SEHK. Manulife can be found on the Internet at

The John Hancock unit, through its insurance companies, comprises one of the largest life insurers in the United States. John Hancock offers and administers a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, long-term care insurance, college savings, and other forms of business insurance. Additional information about John Hancock may be found at

Agency submissions and contacts are by invitation only and must be initiated by John Hancock's Recruiting Department only. Unsolicited agency submissions will not be honored.