Cox: Manager, Advanced Analytics

Identify and work on high-impact business and marketing problems and develop viable solutions through data analysis, predictive modeling, and advanced analytics techniques.

Cox Company: Cox
Location: Atlanta, GA

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Job Number: 154955

Role Summary
As the third-largest cable provider in the nation, Cox Communications Inc. is noted for its high-capacity, reliable broadband delivery network and superior customer care. For Cox, it's not about being the biggest; it's about being the best. With more than 6 million total residential and commercial customer relationships, over 22,000 employees and a firm commitment to education, the Cox team is widely regarded industry leaders, having earned multiple distinctions in customer satisfaction, diversity practices and company strategy.

We are looking for talented people to join our team who are incredibly passionate about data, who have a proven track record of transforming raw data into analytic insight, and who desire to make a difference by leveraging the right techniques to arrive at the right answers. The Manager of Advanced Analytics will strongly influence the business and marketing decisions of Cox Communications by supporting and helping to institutionalize a data-driven analysis culture.

Your primary role will be to identify and work on high-impact business and marketing problems and develop viable solutions through data analysis, predictive modeling, and advanced analytics techniques. The candidate should have a combination of excellent analytic skill, strong business acumen, and excellent interpersonal and communication skills. The Manager of Advanced Analytics will have a highly visible role with key leaders and will work closely with teams across the company including other Analytics team members, Marketing, Product, and Business Operations. This is a great opportunity to be part of an advanced analytics team that does leading-edge work as part of a great organization.

Primary Responsibilities and Essential Functions- Identifies actionable insights, provides recommendations, and influences the direction of the business through statistical analysis of large data sets
  • Creates models, monitors results, and develops and executes hypotheses for improving models
  • Develops analytic solutions based on multivariate statistics, including regression based modeling, various predictive modeling tools, descriptive statistical techniques, and statistical diagnostic techniques (e.g., significance testing, model fit, etc.)
  • Develops effective responses to requests for ad hoc analyses using standard and advanced statistical techniques (e.g., regression, CHAID, factor analysis, ANOVA, clustering analysis, decision trees, survival analysis)
  • Collaborates with team to implement projects, complete tasks, and fulfill plans to ensure timely and efficient analysis, modeling, evaluation, and reporting
  • Creates and manages plans for accomplishing detailed analytic activities with quick turnaround
  • Develops creative and innovative analytical problem solving approaches
  • Responds effectively to requests for ad-hoc analyses
  • Collaborates with Marketing, Pricing, Sales, and other teams to develop and execute analytic outputs
  • Prepares written analysis findings and recommendations to key marketing leaders with direct impact on executive-level decisions

Skills and Qualifications

  • 5 or more years of experience required in related field (i.e., analytical field in a competitive industry) or 3 years with an advanced degree
  • Extensive knowledge of statistics, data mining, and in drawing conclusions from data
  • Proven analytic skills to be able to draw insightful conclusions from customer behavior metrics
  • Strong experience using SAS and/or other advanced analytic tools such as SPSS, R, or KXEN
  • Strong data analysis skills including working with large data sets and SQL coding
  • Strong knowledge of Microsoft Word, Excel, and PowerPoint
  • Creativity to develop innovative analytical solutions
  • Extensive experience in delivering high-quality analytic deliverables
  • Self-starter, independently initiating and driving projects towards completion
  • Ability to organize, interpret, and disseminate information
  • Effective written and verbal communication skills
  • Must possess an internal client service orientation and work collaboratively

  • Bachelor's degree in a relevant technical or marketing field, Mathematics, Statistics, Operations Research, or CIS
  • Master's degree in a quantitative field of study such as Operations Research, Statistics, Econometrics, or Mathematics
  • Experience in the telecommunications industry or other subscription-based business
  • Experience with SAS/SPSS/KXEN or other exploratory data analysis and statistics tools

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