Michael J. Fox Foundation: Associate Director, CRM (Campaign Operations)

Key role in enabling the Foundation to meet its marketing goals, scaling its marketing efforts, designing and deploying multi-channel campaigns, and reporting and optimizing the results of campaigns.

Michael J. Fox Foundation At: Michael J. Fox Foundation
Location: New York, NY
Web: www.michaeljfox.org

Apply online.

About Us:
The Michael J. Fox Foundation for Parkinson's Research (MJFF) was founded in 2000 with one clear objective: accelerating meaningful therapeutic advances and, ultimately, a cure for Parkinson's disease (PD). The Foundation applies extraordinary scientific, business and media assets to this singular focus-thus creating a unique and dynamic organization. Since inception, MJFF has quickly grown into the largest global funder of Parkinson's disease research outside the U. S. federal government, having funded over $500 million in research projects in both academic and industry labs worldwide.

We believe that to find a cure for PD as quickly as possible, our capital needs to push research forward today-we therefore deliberately have no endowment or reserve. We instead start our fundraising from zero each year and seek to deploy funds raised as quickly and wisely as possible. MJFF raises over $60 million annually. Today, the Foundation has approximately 100 full-time employees who are based in New York City.

Position Summary:
The Associate Director, CRM (Campaign Operations) plays a key role in enabling the Foundation to meet its marketing goals. You will have an opportunity to use your technical skills to assist the Foundation in scaling its marketing efforts through Salesforce Marketing Cloud. You will have responsibility for designing and deploying multi-channel campaigns, supporting campaign requirements across the Foundation and reporting on and optimizing the results of campaigns. We are looking for an individual who excels in marketing technology, campaign management and digital marketing. This is an onsite position in our New York City office and is not conducive to telecommuting.

Primary Duties and Responsibilities:
  • Build and deploy multi-channel campaign communications to a number of Foundation constituents leveraging the Salesforce Marketing Cloud solution (Exact Target).
  • Provide input into the development of contact plans/journeys by segment to improve operational and marketing effectiveness, as well as annual and quarterly campaign plans
  • Design and deploy a quality assurance and authorization process for automated campaigns
  • Liaise with external vendors to secure any required supporting services (e.g. Salesforce for email, direct mail print house)
  • Liaise with colleagues responsible for data integration to ensure that required data is loaded into the Salesforce Marketing Cloud and Salesforce CRM
  • Configure, maintain and distribute standard campaign management reports in the Salesforce Marketing Cloud
  • Review results of campaigns and predictive models with the relevant teams and refine campaign requirements and plans
  • Support Salesforce CRM data uploads as needed

Qualifications and Skills:
  • Bachelor's Degree in digital marketing or similar area- advanced degree preferred
  • 5-7 years' experience in building and deploying multi-channel campaigns using an industry standard campaign management application, e.g. Salesforce Marketing Cloud (Exact Target), IBM Campaign management (Unica), SAS Campaign management (SAS CI), Adobe Campaign management (Neolane)
  • Strong working knowledge with the business application of the following technologies: Business intelligence e.g. Tableau, Domo, etc., Predictive analytics e.g. SAS, Database platforms e.g. MS SQL Server, Web analytics e.g. Adobe Site Catalyst, CRM platforms e.g. Salesforce
  • Understanding of the end-to-end data management process including quality assurance, as well as the end-to-end marketing process and the role of campaign management across an organization
  • Proficiency in reading logical and physical data models, understanding database data types, table structures and the role of keys in the building of queries
  • Although not essential, the ability to write SQL against medium to complex data structures would be desirable

Additionally, the ideal candidate will possess the following personal attributes:
  • Positive can-do attitude, creative, resourceful, entrepreneurial , and solutions oriented
  • Able to multi-task and deliver under tight deadlines
  • Ability to work independently and collaboratively as part of a team
  • Excellent written, verbal and presentation skills
  • Highly organized and performance driven

Interested candidates should submit a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Submissions without cover letters will not be considered.

Apply online at this link.

Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted.

The Michael J. Fox Foundation is an equal opportunity employer.