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KDnuggets Home » Jobs » Foot Locker: Sr Manager – Digital Analytics and A/B Testing ( 18:n14 )

Foot Locker: Sr Manager – Digital Analytics and A/B Testing


Seeking a candidate to lead strategy and instrumentation of analytics, personalization, and continuous optimization through A/B/N testing for Foot Locker websites, mobile applications, and partner integrations.



At: Foot LockerFoot Locker
Location: Bradenton, FL
Web: www.footlocker.com
Position: Senior Manager - Digital Analytics and A/B Testing

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OVERVIEW

 
The Sr. Manager – Digital Analytics and A/B Testing leads strategy and instrumentation of analytics, personalization, and continuous optimization through A/B/N testing for Foot Locker websites, mobile applications, and partner integrations.

The Sr. Manager leads team of 6-8 resources responsible for scientific testing and quantitative data analysis/reporting. The team is responsible for planning, design, and execution of complex/simultaneous A/B and multivariate testing for all digital experiences.

The Director is a hands-on data driven person with the ability to collaborate across multiple teams, geographies and organizations (especially Digital/CX development teams and Marketing teams).  This is a unique opportunity for a high-energy, passionate and fearless leader to operate in a fast-paced environment where the outcomes may be unclear and the future must be created.

 

RESPONSIBILITIES

 
Essential duties and responsibilities include the following;

  • Collaborate with stakeholders to develop clear and measurable business and testing objectives, and define test KPIs.
  • Design, develop, manage, and analyze A/B tests, multivariate testing, segment-based targeting, and behavioral targeting with cross-functional team involvement from product managers, designers, engineers, and marketers.
  • Design experiments to measure the impact of new or updated product recommendations, campaigns, content, features, and digital experiences at large.
  • Analyze data generated by experiments and present findings to stakeholders in a clear and concise format for decision making; Create visualizations to communicate the results of statistical tests and analysis to stakeholders.
  • Create test roadmaps that include defining hypothesis, documenting test goals, identifying elements being tested, and creating test timing estimations and reporting; develop a Testing Calendar.
  • Lead the hypothesis generation and validation process and clearly validate opportunities and recommend actions that can have positive improvements to user experience and financials.
  • Develop scalable tools and techniques to evaluate experiment data and report results.
  • Demonstrate ownership of data integrity; Ensure that it supports the analyses and recommendations being proposed.
  • Work closely with developers and Customer Experience teams to validate and maintain analytics and reporting for digital channels.
  • Work with key stakeholders to integrate analytics requirements, and updates into production cycles.
  • Conduct audits and troubleshoot tracking gaps to maintain data confidence and implement data standardization practices.
  • Participate in developing requirements for and the implementation of necessary analytics development in order to properly and accurately report on relevant KPIs.
  • Support a data-driven culture by educating the organization on everyday uses of data as a resource.
  • Stay apprised of best practices in analysis, testing and optimization; utilizing them in your work and disseminating them across the organization.
  • Other duties maybe assigned.

Supervisor Responsibilities:

  • The Sr. Manager – Digital Analytics and Personalization will have direct supervisory responsibilities for 6-8 Analytics Developers.

 

QUALIFICATIONS

 
The ideal candidate will possess the following qualifications:

  • Bachelors or Master’s Degree required. Emphasis in Computer Science, Business Administration, Statistics, Information Science, Web Analytics or related field preferred.
  • 7+ years of experience leading Web/Digital Analytics and Optimization teams – driving conversion rates, campaign lifts, and other business KPIs.
  • Expert knowledge of Adobe Marketing Cloud technologies – specifically DTM, Adobe Analytics, Adobe Test and Target and Adobe Audience Manager.
  • Understanding of online measurement and analytics, with the ability to provide meaningful and actionable insights and analysis.
  • Strong mathematical or statistical background. Demonstrated knowledge of multivariate statistical and modeling techniques.
  • Very strong knowledge and appreciation for both technology as well as business
  • Proven knowledge of web standards and cross-browser compatibility issues
  • Extensive experience taking design comps and translating them into their web-based equivalents.
  • Ability to work on multiple tasks simultaneously while successfully meeting established goals and deadlines; manage work in a fast-paced, and sometimes ambiguous environment.
  • Proven history of self-direction, creativity, and ability to meet deadlines.
  • High level of attention to detail, quality, and effective verbal and written communication skills along with excellent follow-through.
  • Team leadership and employee development experience required.

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