JobsFrom: "SKOWRON, MARK A"
Date: Tue, 5 Sep 2000 09:14:06 -0400
Subject: Waltham, MA: Lead Analyst Data Mine/Management at FleetBoston Financial
Summary Provides decision support programming and query and reporting support for managers throughout Fleet, with a particular focus on support for marketing promotion analysis. Works on projects on either an ad hoc basis (assigned as requests come in) or as part of a two- or four- person team dedicated to a business line's marketing promotion requirements. Takes on complex projects requiring unusual analytical creativity and/or new ways of looking at the data. Functions as project leader, working directly with senior management to clarify needs and identifying and managing the resources necessary to accomplish the task. RESPONSIBILITIES: 1. 25% Works with business line management to assess needs and define project scope. Assesses resources required, assigns resources as needed, and oversees the quality of the work produced. 2. 15% Coaches Senior Analysts and Analysts in their work, providing suggestions or guidance to improve the quality of the result and assisting them in skills development. May include direct management of up to five FTE. 3. 10% Provides ad hoc decision support programming support to business lines, using the software and databse capabilities of Fleet's customer database environment, as well as desktop software. Typically tackles complex problems requiring extensive data manipulation and coordination of staff resources to accomplish the results. 4. 20% Designs, creates, and maintains parameterized reports, using tools such as Cognos Powerplay or Pilot Lightship, that can be used by business line analysts to generate custom reports on demand. Works with business uses to understand their needs and develops prototypes. Enhances the reports over time as usage results in more options desired. 5. 30% Provides programming support for various aspects of the marketing promotion process: exploratory data analysis (to determine targets), list generation (including merges and suppressions), and post-promotion response analysis. Generates customized reports, tapes, etc. as needed. Ensures quality and accuracy in all aspects of the work. SKILLS: 1. Strong interpersonal and communications skills, particularly in interactions with executive management. 2. Excellent people management skills: able to manage a diverse level of skills and experience. Excellent at harnessing resources across organizations. 3. Experience using management decision support software, and with ad hoc query and reporting. Expertise with Cognos Powerplay/Impromptu, SAS, or Pilot would be particularly valuable. 4. A self-starter, capable of working with negligible oversight to solve a problem or meet a need. Demonstrated ability to translate business managers' need for information into usable, useful reports. 5. Good interpersonal skills; a team player. 6. A well-developed aptitude for quantitative analysis -- and enjoyment of the challenge of solving problems that require creative analysis of data. 7. Knowledge of database marketing methods and techniques. FLEETBOSTON FINANCIAL IS FOCUSED ON ACTIVITIES RELATED TO CUSTOMER BEHAVIORAL ANALYSIS RELATIONSHIP MANAGEMENT AND INFORMATION-BASED MARKETING. IN ORDER TO BETTER UNDERSTAND AND SERVE OUR CUSTOMERS. WE UTILIZE A STATE-OF-THE-ART DATA WAREHOUSE AND ASSOCIATED ANALYTICAL AND MARKETING SOFTWARE. THIS AND OTHER CAREER OPPORTUNITIES ARE AVAILABLE FOR EXPERIENCED PROFESSIONALS WITH THE QUALIFICATIONS LISTED ON EACH POSITION DESCRIPTION. IN ADDITION TO THE REQUIREMENTS FOR THIS POSITION, FAMILIARITY WITH THE FOLLOWING AREAS, DISCIPLINES, SKILLS AND/OR TOOLS IS USEFUL IN MANY OF THE CAREER OPPORTUNITIES: CUSTOMER RELATIONSHIP MANAGEMENT (CRM0, DATA MANAGEMENT, DATA MINING, CUSTOMER PRIVACY, REGULATORY COMPLIANCE, QUANTITATIVE ANALYSIS, TECHNICAL ANALYSIS, SAS, COGNOS IMPROMPTU, COGNOS AND POWERPLAY TOOLS, DATA MODELING, BEHAVIORAL MODELING ANALYSIS, SCHOSTASTIC MODELING, EMPIRICAL ANALYSIS, NEURAL NETWORKS, MARKET PROJECTIONS, AD-HOC REPORTING, SQL PROGRAMMING, DIRECT MARKETING, CAMPAIGN MANAGEMENT, PROJECT MANAGEMENT AND OTHER DATAWAREHOUSING FUNCTIONS E-mail your resume to: email@example.com, Subject: Resume from KDNuggets
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