NewsFrom: Gregory Piatetsky-Shapiro gpsDate: Mon, 15 Jan 2001 13:45:58 -0500 Subject: Poll Results: The Value of Customer Email The last KDnuggets Poll asked the question:
Based on responses from Jan 3 to 18, the opinions were almost evenly split between there is some value, but most value is in structured data (45%)and high value -- emails are very informative (46%)This poll referred to customer emails, which are sent to the company (questions, complaints, comments, etc). Here are the Poll results |
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