CoursesFrom: Dori Pyles Date: Tue, 18 Sep 2001 14:41:16 -0400 Subject: Customer Relationship Management Through Data Mining, San Francisco, CA, Oct 29-31, 2001 SAS has teamed with CRM experts Michael Berry and Gordon Linoff of Data Miners to offer a three-day seminar entitled Customer Relationship Management Through Data Mining. (Full details at http://www.sas.com/bks/crm) October 29-31 in San Francisco, CA, is the next U.S. scheduled seminar, and Gordon Linoff will be the instructor. From this seminar, you will learn how to apply data mining at the critical points of the customer lifecycle: * Acquisition * Retention * Loyalty You will also be lead through a process that will help you achieve vital CRM goals: * Increase customer lifetime value * Segmentation of customers by profitability * Segmentation of customer by risk of default/churn * Integration of data mining into the full marketing process * Improved customer retention * Increased wallet share Either Gordon Linoff or Michael Berry will be presenting the seminar at these locations: San Francisco, California October 29-31, 2001 - Only 7 Seats Left! Rockville, Maryland November 7-9, 2001 - Register Early! Houston, Texas December 3-5, 2001 - Register Early! To register for this seminar visit: www.sas.com/apps/natraining/course.jsp?name=dmcrm#schd and click the register button next to the preferred date and location (When registering use order code BCN-DMCRM.) |
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