Briefs

December 1, 2005 10:31AM

Now the software is fully operational, it will not only identify fraudulent staff activity, but also examine where procedures are breaking down and address training needs. The technology has proved fraud in three of the cases involving dismissal so far at retailer Peacocks and flagged two others for investigation.

British retailer Peacocks has identified 20 cases of internal fraud within the first six weeks of implementing specialist data-mining software.

"The cases that we have identified are relative to the six weeks that the software has been live and running," said Miles. "We could have got more exceptions from it otherwise."

Peacocks has been using Fraud Alerter software from vendor Innovetra to highlight cases of fraudulent activity, including staff voiding genuine transactions and pocketing the cash from the register, illicit refunds, and unauthorized staff discounts.

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