Jobs

Sam's Club
As a most unique and forward-thinking retail employer, Sam's Club helps our members live better by providing them great value on the things they need - both for their businesses and their homes. What makes Sam's Club unique is the format we use to serve our customers. Our membership-based clubs give members access to a wide selection of large-volume items at value prices.

Today, we have over 600 clubs and continue to grow. Whether small business owners supplying for their business or the head of a household shopping for a family, we aim to provide our members with solutions that simplify their lives - saving them money and time, while helping the environment, too

Working at Sam's Club Corporate means joining us in Bentonville, Arkansas to work behind the scenes of a unique retail operation. The decisions to best serve our members have a profound impact on millions of people. We pride ourselves on our progressive environmental practices and the ability to change with the times. We look for people who can think creatively, make smart decisions, and anticipate future trends in retailing. If being part of this unique retail experience and a part of the Wal-Mart family interests you, read more about the career opportunity awaiting you at Sam's Club.

Summary
The Sam's Club Member Insight & Innovation team is responsible for helping our entire business understand what our members value most. We use that insight to inform business, marketing, membership, and merchandising strategies that create great value and service for our members.

Detailed Description
The Senior Manager of Data Integration and Management in our Member Insights & Innovation (MI&I) team is responsible to ensure Sam's Club has best-in-class member data strategies to inform member insight generation and dissemination.

The manager in this role is responsible to:

• give business leadership to the data integration projects supporting measurement, analytics, and data mining efforts
• design and implement processes to standardize quantitative marketing and insight integration efforts
• manage business relationships with third party data partners toward best-in-class data strategies
• guide innovation leadership to the processes and technologies that enable quantitative marketing and member insights
• lead cross-functional teams to implement decision support strategies -- aligning resources from marketing, technology, membership, eCommerce, and external analytics and technology partners
• inform and implement development and infusion of advanced measurement capabilities across the enterprise to accelerate the test-learn-modify cycle
• develop and manage member insight knowledge management capabilities
• attract, develop and retain the great talent

• Advanced degree in technical or quantitative field such as MIS, or significant work experience
• Minimum of 5 years business experience in customer or marketing analytics
• Experience in database marketing, customer relationship management (CRM), campaign management, or other large scale customer-centric environments
• Strong skills SQL and SAS
• Experience building and managing high-performing teams

Jennifer Jones, Jennifer.Jones0@samsclub.com