Publications

 has an interesting article on Data Mining, entitled
"Sharpen Your Edge".  It talks about E-businesses which
use the data mining features packed in the latest CRM software
to beat the competition.

The article mentions customer analysis tools from companies
like Accrue, Broadbase, Epiphany, NetGenesis, Siebel,
and Knowledge Stream Partners (now part of Xchange).

There are example of how internet retailers
like Foofoo.com and SmarterKids.com successfully used data mining
to improve their operations.

See http://www.internetwk.com/lead/lead051000.htm