Jobs

Summary
Analyzes data to provide insights stemming from quantitative analysis of
consumer and small business customer and product portfolio behavior.
Examples of output include development of predictive models of product
acquisition, usage and attrition, channel usage behavior models, customer
profitability analysis life cycle behavior and profitability, price
elasticity analysis, market share projections and migration analysis.
Tools employed will range from statistics to linear programming to
stochastic modeling to neural network estimation and profitability
modeling.  Works collaboratively with other areas of CDMA and business
line marketing organizations.

SKILLS:

1. Knowledge of statistics, operations research, and various data
discovery techniques, as well as the software tools and database
environments that facilitate this analysis.

2. An aptitude for quantitative analysis-- and enjoyment of the challenge
of solving problems that require creative analysis of data.

3. Knowledge of SAS, Cognos Impromtu, Neural network tools, or linear
programming tools.

4. Good interpersonal skills; a team player.

FLEETBOSTON FINANCIAL IS FOCUSED ON ACTIVITIES RELATED TO CUSTOMER
BEHAVIORAL ANALYSIS RELATIONSHIP MANAGEMENT AND INFORMATION-BASED
MARKETING. IN ORDER TO BETTER UNDERSTAND AND SERVE OUR CUSTOMERS. WE
UTILIZE A STATE-OF-THE-ART DATA WAREHOUSE AND ASSOCIATED ANALYTICAL AND
MARKETING SOFTWARE.  THIS AND OTHER CAREER OPPORTUNITIES ARE AVAILABLE FOR
EXPERIENCED PROFESSIONALS WITH THE QUALIFICATIONS LISTED ON EACH POSITION
DESCRIPTION. IN ADDITION TO THE REQUIREMENTS FOR THIS POSITION,
FAMILIARITY WITH THE FOLLOWING AREAS, DISCIPLINES, SKILLS AND/OR TOOLS IS
USEFUL IN MANY OF THE CAREER OPPORTUNITIES: CUSTOMER RELATIONSHIP
MANAGEMENT (CRM0, DATA MANAGEMENT, DATA MINING, CUSTOMER PRIVACY,
REGULATORY COMPLIANCE, QUANTITATIVE ANALYSIS, TECHNICAL ANALYSIS, SAS,
COGNOS IMPROMPTU, COGNOS AND POWERPLAY TOOLS, DATA MODELING, BEHAVIORAL
MODELING ANALYSIS, SCHOSTASTIC MODELING, EMPIRICAL ANALYSIS, NEURAL
NETWORKS, MARKET PROJECTIONS, AD-HOC REPORTING, SQL PROGRAMMING, DIRECT
MARKETING, CAMPAIGN MANAGEMENT, PROJECT MANAGEMENT AND OTHER
DATAWAREHOUSING FUNCTIONS

E-mail your resume to: paula_j_norman@fleet.com,
Subject: Resume from KDNuggets