Jobs

Summary
Provide bank managers with quantitative analysis insights of consumer and
small business customer and product portfolio behavior.  Develop and
utilize predictive models of product acquisition, usage, and attrition,
channel usage, customer profitability analysis, life cycle behavior and
profitability, price elasticity analysis, market share projections and
migration analysis.  May manage a project team of analysts. May use
statistics, linear programming, stochastic modeling, neural network
estimation and profitability modeling.  Work collaboratively with CDMA and
other marketing staff. Interact with senior business line managers to
ensure business line needs are met.

SKILLS:

1. Knowledge of statistics, operations research, and various data
discovery techniques, as well as the software tools and database
environments that facilitate this analysis.  Knowledge of SAS, Cognos
Impromtu, Neural network tools or linear programming tools desirable.

2. Strong interpersonal and communications skills.  Ability to effectively
work with clients with varying levels of technical understanding.  Ability
to design and deliver effective presentations and memoranda.

3. A self-starter, capable of working with minimal oversight.  Ability to
translate business manager's needs into quantitative modeling projects.

4. Ability to work as a consultant to business line managers, balancing
responsiveness with control and quality.

5. Well-developed aptitude for quantitative analysis-- and enjoyment of
the challenge of solving problems that require creative analysis of data.

6. Knowledge of banking and the areas of banking  requiring significant
expertise (profitability analysis, risk analysis, behavioral marketing
analysis).

FLEETBOSTON FINANCIAL IS FOCUSED ON ACTIVITIES RELATED TO CUSTOMER
BEHAVIORAL ANALYSIS RELATIONSHIP MANAGEMENT AND INFORMATION-BASED
MARKETING. IN ORDER TO BETTER UNDERSTAND AND SERVE OUR CUSTOMERS. WE
UTILIZE A STATE-OF-THE-ART DATA WAREHOUSE AND ASSOCIATED ANALYTICAL AND
MARKETING SOFTWARE.  THIS AND OTHER CAREER OPPORTUNITIES ARE AVAILABLE FOR
EXPERIENCED PROFESSIONALS WITH THE QUALIFICATIONS LISTED ON EACH POSITION
DESCRIPTION. IN ADDITION TO THE REQUIREMENTS FOR THIS POSITION,
FAMILIARITY WITH THE FOLLOWING AREAS, DISCIPLINES, SKILLS AND/OR TOOLS IS
USEFUL IN MANY OF THE CAREER OPPORTUNITIES: CUSTOMER RELATIONSHIP
MANAGEMENT (CRM0, DATA MANAGEMENT, DATA MINING, CUSTOMER PRIVACY,
REGULATORY COMPLIANCE, QUANTITATIVE ANALYSIS, TECHNICAL ANALYSIS, SAS,
COGNOS IMPROMPTU, COGNOS AND POWERPLAY TOOLS, DATA MODELING, BEHAVIORAL
MODELING ANALYSIS, SCHOSTASTIC MODELING, EMPIRICAL ANALYSIS, NEURAL
NETWORKS, MARKET PROJECTIONS, AD-HOC REPORTING, SQL PROGRAMMING, DIRECT
MARKETING, CAMPAIGN MANAGEMENT, PROJECT MANAGEMENT AND OTHER
DATAWAREHOUSING FUNCTIONS

E-mail your resume to: paula_j_norman@fleet.com,
Subject: Resume from KDNuggets