BriefsSubject: Unica launches Affinium Interact, a real-time context server Unica™ Corporation Launches Industry's First Context Server New Affinium Interact™ Delivers Dynamic, Highly-personalized Interactions Through Real-time Channels - Including Web and Contact Center. Orlando, FL - December 4, 2000 - Unica Corporation (Lincoln, MA), a provider of award-winning analytical CRM and marketing automation solutions, today introduced the industry's first platform for serving analytically-based, context-sensitive customer information to real-time marketing channels. Affinium Interact leverages customer information gathered from multiple data sources to create a complete and predictive view of customer behavior and to deliver highly-personalized, up-to-the-minute recommendations for interacting with individuals via Web, contact center, wireless, or other real-time channels. Affinium Interact increases a company's ability to maximize the value of interactions with both known and anonymous visitors. The product, which is being demonstrated for the first time in Unica's booth at the NCDM Conference, makes use of advanced technology to assure ultra-fast response times. Source http://www.unicacorp.com/news/interactpress.html |
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