KDnuggets : News : 2001 : n06 : item24    (previous | next)

Briefs

Chordiant and Verbind Join to Prevent Customer Attrition
CUPERTINO, March 14, 2001. CA--Chordiant Software is teaming up with
Verbind, Inc. to co-market LifeTime. -- Verbinds real-time
behavioral targeting system.  Chordiant, a provider of customer
relationship management (CRM) solutions for companies with extreme
consumer demands, plans to integrate LifeTime into it's Unified CRM
Solution.

Verbind's patented technology for LifeTime enables companies to examine
sequential customer behavior in an effort to detect attrition and improve
cross-selling and up-selling. The product allows companies to quickly
identify customer defection so they can implement changes to inspire
retention.

See www.chordiant.com

KDnuggets : News : 2001 : n06 : item24    (previous | next)

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