BriefsNortel to sell CRM division to Amdocs for $200 millionNetwork World reports (Oct 2, 2001) that telecom software vendor Amdocs will buy Nortel Networks's Clarify CRM (customer relationship management) division for $200 million cash, the companies announced Tuesday. The sale comes just two years after Nortel paid a high premium for CRM vendor Clarify in a deal worth $2.1 billion in stock when it first was announced in October 1999. Amdocs sells billing and order management software to a strong roster of telecoms, including BellSouth, British Telecom, Nextel Communications, and Verizon Communications. The Israeli company will use Nortel's Clarify software to enhance its customer care functionality and differentiate itself in the crowded, slow-growth telecommunications billing market. The sale is expected to close in the fourth quarter pending regulatory approval. See full story at http://www.infoworld.com/articles/hn/xml/01/10/02/011002hnnortelsell.xml |
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