| KDnuggets : News : 2009 : n06 : item31 | |
BriefsSalesforce.com Adds Twitter Analytics to CRM OfferingMonday, March 23rd, 2009 by Andy Beal I think we can all agree that collecting customer feedback is a good thing, right? ... If you’re more inclined to strap on your boots, grab your flashlight, and go looking for your client’s feedback then CRM provider SalesForce is happy to be your sherpa on the journey. Back in January, the company launched its Service Cloud offering and today it’s announced the addition of Twitter support. Read more. |
| KDnuggets : News : 2009 : n06 : item31 | |
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