Courses

SAS Education recently introduced the Customer Relationship Management (CRM) training curriculum (http://www.sas.com/training/crm). This training will help you gain a full understanding of customer behaviors so you can maximize customer profitability and retention. Courses include detailed instruction on how to prepare customer data (including Web data) for creating predictive models, analyze this data for more effective customer interaction, and report on the results.

For a recommended course sequence to help you make the most of your CRM training investment view the CRM Curriculum Learning Path.

CRM COURSES

**NEW** CREDIT SCORECARD DEVELOPMENT AND IMPLEMENTATION May 2-3, New York
For a complete course outline, go to www.sas.com/service/edu/courses/csdi.html

CUSTOMER RELATIONSHIP MANAGEMENT THROUGH DATA MINING April 29-May 1, New York
For a complete course outline, go to www.sas.com/service/edu/courses/dmcrm.html

WEB SITE ANALYSIS ESSENTIALS May 7, New York
For a complete course outline, go to www.sas.com/service/edu/courses/wsae.html

EFFECTIVE WEB MINING: ATTRACTING AND KEEPING VALUED CYBER CONSUMERS May 8-10, New York
For a complete course outline, go to www.sas.com/service/edu/courses/ccweb.html

NEURAL NETWORK MODELING June 12-14, Chicago
For a complete course outline, go to www.sas.com/service/edu/courses/dmnn.html

DECISION TREE MODELING June 6-7, New York
For a complete course outline, go to www.sas.com/service/edu/courses/dmdt.html

PREDICTIVE MODELING USING LOGISTIC REGRESSION May 29-30, Chicago June 24-25, New York
For a complete course outline, go to www.sas.com/service/edu/courses/pmlr.html

PREDICTIVE MODELING USING ENTERPRISE MINER May 1-3, Dallas May 6-8, San Francisco June 3-5, Chicago
For a complete course outline, go to www.sas.com/service/edu/courses/pmem.html

Register for CRM training now, seats are filling up fast!

For more information, you can email us at training@sas.com.