Publications

IT Manager's Handbook: Getting Your New Job Done, Second Edition, by Bill Holtsnider and Brian D. Jaffe

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"The authors have captured the role of every IT Leader, and their book should be mandatory for anyone moving into this position."

Jim Chilton - Vice President and CIO, SolidWorks Corporation

Many technical professionals are tossed into their new position of
managing an IT department without enough training or experience - let
alone a clear idea of what is expected of them. Other technicians are
trying to decide if they should join the ranks of management, and want
the real facts about managing - and managing other technical pros -
before they decide. To compound the issue, most companies have become
highly dependent on their IT departments for their day-to-day business
operations - often including revenue generation - so the tasks are
critical and the learning curve is steep.

The IT Manager's Handbook, 2nd edition provides essential
information needed to manage the new responsibilities thrust on you
(or the ones you would like to have): vital tasks such as creating
budgets, evaluating technologies, administering compliance, and
managing staff.

Table of Contents:
Preface
Part One: The Business of being an IT Manager
1 What is an IT Manager?
2 Managing Your IT Team
3 Staffing your IT Team
4 Project Management
5 Changing Companies
6 Budgeting
7 Vendors and Their Products
8 IT Compliance and Controls

Part Two: The Technology of being an IT Manager
9 Getting Started with the Technical Environment
10 Operations
11 Physical Plant
12 Networking
13 Security
14 Software and Operating Systems
15 Enterprise Applications
16 Storage and Backup
17 User Support Services
18 Websites
19 User Equipment
20 Disaster Recovery 16. Relationship Analytics
17. Database Architectures

ISBN: 012370488X
September 2006
Paperback
632 Pages
List Price: $49.95