Jobs

Are you looking for a role in an eBay that has a direct and measurable impact on eBay buyer experience, product and revenue?

Are you looking for a position that demands outstanding analytical skills and strong appetite for generating business insights and learning the truths?

Would you like to directly influence eBay product strategic and initiatives?

If you answered �yes� to these, please read on.

The Buyer Analytics team is responsible for providing analytic support for the eBay Buyer Experience Global Cross-Functional Team (GXT), an area of strategic importance for eBay since the company is redesigning the user experience for buyers.

The analytics team provides support in three main areas:
(1) Product Analytics - providing analytic guidance for decisions on new finding-related products that are in development
(2) Product Optimization - optimizing current products through analysis
(3) Business and Strategic Analytics - building on fact base, understanding of the buyer experience on eBay and identifying opportunities for long-term growth.

We are currently looking for a Senior Manager, Buyer Analytics to join the team. This individual will utilize his/her exceptional business judgment, strong analytic skills, and strong presentation skills to identify opportunities to improve the current site experience for buyers.

On a day-to-day basis, this individual will partner with Product Management to meet their analytic needs and will lead an analyst team in conducting extensive analyses of eBay�s rich data, generating insights, and communicating those insights to Product Management to guide the project roadmap. In the process, this person will develop a deep understanding of the Marketplaces businesses and eBay site functionality, further strengthen their analytic, leadership, and presentation skills, and gain exposure to a wide variety of functional teams within eBay.

Skills required:
Build Buyer Experience Fact Base

• Become subject-matter expert in the buyer experience on eBay
• Build out fact base through deep and innovative analysis of eBay�s large and rich datasets, and this requires deep knowledge of the eBay datasets and being hands on in pulling data directly from the database
• Drive insights from the fact base to improve the user experience
• Partner with senior management and Product Management to generate hypotheses for potential projects to improve the site experience

• Work cross-functionally with User Behavior Insights team and Information Management and Delivery teams to provide ad hoc buyer-related analytic support for senior management
• Continue to evaluate existing business reporting for Buyer Experience sub-GXTs and identify opportunities for improvement

• Manage and develop a team of analysts
• Provide oversight for the analyses

• Good communication skills and experience presenting complex quantitative analysis.
• Strong academic profile with an emphasis on quantitative coursework
• Expert Excel (e.g. Pivot Tables a must, Macros a plus etc.), Access and PowerPoint skills; experience with database query tools (e.g., SQL); and a basic understanding of data warehouse architecture are required. Proficiency with statistical analysis tools (e.g., SAS, SPSS) is a plus.
• Experience in product analytics is preferred but not required.
• 7-10 years of experience, ideally with 3+ years at a leading management consulting firm, investment bank, or financial services company.
• Strong interpersonal skills including ability to present insights and recommendations persuasively. Skill and confidence in dealing with people at all levels of the organization are essential.

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