Software

Serendio, a leading provider of Text Analytics solutions for Market Research, releases KnowledgeMate and socialFeed.

KnowledgeMate comprises of a text-mining & collaboration platform to efficiently and effectively access, extract, organize and share insights and intelligence from disparate content silos including Social Media, subscription sites and Enterprise content repositories. With support for faceted exploration, entity extraction, and collaborative annotation, creating industry watch newsletters and research reports is now just a few easy steps.

socialFeed is an on-demand, aggregated delivery of customer sentiments, opinions, buzz and much more from social media. Through meticulously created taxonomies and ontology, sentiments and buzz are extracted for brand, organization, products, features and people from the content. The original content (posts), all the metadata associated with it and the extracted sentiments and buzz are all delivered via a spreadsheet, REST APIs and a configurable web portal.

Available through an on-demand, subscription model, both KnowledgeMate and socialFeed are targeted at Market Researchers, Brand Managers and Sales/Marketing teams.

For more information including a FREE trial, check out http://www.serendio.com or send mail to info@serendio.com