Briefs

Henley, UK 2 December 2005 � Portrait Software, a leader in Customer Interaction Management software has acquired customer analytics specialist, Quadstone.

Quadstone is a recognised global provider of best-of-breed customer analytics software. The acquisition will provide Portrait with the ability to offer its customers real time intelligence and decision management tools for marketing, sales and service applications. .

By bringing customer analytics together with interaction management, Portrait Software will help businesses create the best customer engagement strategies and quickly deploy across all sales and service channels. Ongoing analysis of these customer interactions will enable the supporting processes to be continuously refined, driving superior and more profitable customer relationships.

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