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As part of our ongoing series of interviews with professionals throughout the analytics industry, Text Analytics News caught up with four leaders in the text analytics software field to understand the current market and how text analytics is helping companies in various industries. This exclusive interview covers such topics as improving customer satisfaction, ROI analysis of text analytics projects, and emerging opportunities in the field. The interviewees include:
- Craig Rhinehart - Director ECM Strategy and Market Development, IBM
- Kurtis Williams - Chief Technology Officer, Mindshare Technologies
- Diane Burley - Audience Engagement Specialist of Commercial Division, MarkLogic
- Tom Anderson - Managing Partner, Anderson Analytics - Odin Text
To read the transcript of the interview via a direct link, please go to