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Chatbots Gone Wild


How do you build a chatbot your customers will actually want to talk to? At CrowdFlower, we’ve seen the data and the projects that do just that. And we’d like to share what we’ve learned in this free eBook.



 
 

From the text messages we send our friends to a board meeting where we plan out next quarter’s agenda, our lives are full of conversations. They’re how we coordinate action with our friends and colleagues, how we plan for the future, how we get stuff done.

But because conversations are so commonplace, we don’t often think about how complex they really are. They’re full of subtlety, convention, and nuance. And that makes building a chatbot that actually works incredibly difficult. After all, users expect their questions answered and, if your chatbot can’t do that, they’ll go find an experience that works.

How do you build a chatbot your customers will actually want to talk to? At CrowdFlower, we’ve seen the data and the projects that do just that. And we’d like to share what we’ve learned in this free eBook.


Report insights:

  • Find out why some of the biggest companies in the world are investing in chatbots
  • Learn all about the four major projects that train, tune, and test chatbots
  • Discover why your chatbot should behave like Neo, not Obi-Wan
  • Unpack how a conversation actually works, then use that knowledge to make a smarter chatbot