CRM (Customer Relationship Management) Solutions using Data Mining |
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absoluteBUSY, web based application for contact management,
project and task tracking, and more, targeted at groups of 3-50 users.
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Achiever CRM, an integrated solution for the mid-market sector (20 to 1,000 users).
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Amdocs ClarifyCRM, designed specifically for the needs of large companies with millions of customers, and complex and wide-ranging offerings.
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Astea International, equipment-centric CRM software solutions
for improving productivity, revenue and customer interaction.
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Applied Predictive Technologies (APT), Clicks-and-Mortar Personalization(TM) for one-to-one communications with customers and optimization of retail networks.
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Applix iCustomer.Advantage is a customer-centric, web-based suite of business applications integrating CRM and real-time business intelligence.
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Ardexus, provides award-winning intelligent CRM software geared for the
small to mid market.
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ATG provides Java-based software solutions that
enable businesses to create, manage, and build customer relationships online
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Auric Technology on-demand CRM, offers customer relationship management, contact management, sales force automation, and other business solutions software.
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Baan Enterprise Resource Management system, from managing your customer relations to optimizing your supply chain.
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b2bCRM, web-based CRM solution for small to mid-size companies in all industries.
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Chordiant builds CRM applications that provide
an enterprise-wide view of customer interactions by integrating the
web, the call center, and retail operations
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Commence RM, a comprehensive CRM solution for small to mid-size businesses; a suite of applications for managing sales, marketing, campaign management, contact management, and customer support functions.
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CRM Impact from KnowledgeBase Marketing, Analytics, Strategic consulting, Technology, and Customer programs
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CRM Software comparison tools at 2020 Software.
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Cynergy CRM/Help Desk Software, includes asset management, knowledge center, and more; easily customizable and affordable.
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Database Systems Corp. CRM Software Telemation
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DoubleClick, a leading marketing automation software suite that
empowers marketers to rapidly design and execute more effective campaigns.
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e11, a Web based CRM solution, offers eCRM software, helpdesk software, email response system, knowledge management software, live chat.
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ExDesk offers a web based help desk software and CRM solution for your IT support, service provider, and E-business needs.
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FrontPhase Technologies, provides a complete web based help desk software for small to medium businesses.
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Fulcrum Analytics, providing customer intelligence technology and services to help clients leverage their customer relationships.
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Graham Technology, offering GT-X Business Process Server technology
infrastructure for CRM, e-business, and interactive digital TV services.
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Harte-Hanks, offering customer data management, multi-channel
analytics, campaign management and real-time personalization.
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HelpDeskSite, help desk vendors and research, support solutions, call center software, and more.
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Hyperion, offering CRM Analysis Applications such as Customer Interaction
Center for measuring and call center/customer service operations.
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IBM Customer Relationship Services (CRS): deliver customer value and satisfaction, enterprise-wide
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Infor CRM Epiphany, a suite of products comprised of marketing, sales, service, and customer analytics, including real-time data mining (Infor acquired SSA Global in 2006, and SSA Global acquired Epiphany in 2005).
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InQuira, premier provider of natural language site search technology for business web sites.
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Kana Communications develops, markets and supports customer communication software products and services for e-Businesses.
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KnowledgeSync 2000 from Vineyardsoft, allows users to specify sophisticated event triggers, and when they occur automatically sends alerts via e-mail, fax, page, and webcast.
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LEADSExplorer, hosted visitor identification by company name and lead management using built-in CRM.
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LiveTime, Help Desk, Customer Service and Support.
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MarketSwitch, developers of Targeting Optimizer and Cross-Selling Optimizer database marketing products.
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NCR Relationship Optimizer, a methodology, software and consulting services that help banks to build and manage true one to one relationships.
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Netmining NV, a developer of web based technology
for sales and marketing people to analyse and mine web and other data
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Norkom Technologies, specialists in customer intelligence, develop and
implement products such as Alchemist (tm) to predict the behaviour of
clients' customers and markets.
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Oncontact CRM Software, a system for mid-market companies to track all critical business information in sales, marketing and customer service departments.
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Onyx Software, provider of web-based CRM systems.
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OpenBOX Business Suite is a flexible, affordable CRM solution with Sales Force Automation, Marketing Campaign Management and Customer HelpDesk.
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Pivotal provides 360 eBusiness Relationship Management (eBRM) solutions that manage marketing, sales and service relationships between employees,
business partners and customers on Internet Relationship Hubs.
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Portal Software, provider of customer management and billing software.
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ProspectSoft Ltd, a UK-based developer of Customer Relationship Management (CRM) Software and Solutions, primarily for the SME and small corporate markets.
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Quadstone, offering DecisionHouse for model development and ActionHouse for automating the complete process of deploying a customer model.
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Quaero, offering CRM services that help companies maximize the
profitability of customer relationships through a confluence of marketing,
analytics and database technologies
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ReadyDesk, web based Help desk solution, with live support chat, unlimited custom tabs and fields, and more.
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Ready2Sell, an analytical tool for the optimization of marketing expenditures and preparation of efficient marketing campaigns; uses a combination of segmentation, database marketing and market basket modeling.
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Salentica Analytics, a web based Dashboard with Messaging, Alerts,
Segmentation and Scorecarding, for employees, partners and customers.
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Salesforce.com CRM Software-as-a-Service, a global leader in web-based customer relationship management (CRM).
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SalesLogix (division of Interact Commerce Corporation),
providing easy-to-use, intelligent tools for every type of selling agent.
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SalesStorm, a unique graphical Sales Force Improvement software.
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Sales Management Expert, web-based sales force automation and contact management software. Free online demo.
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SAS Customer Relationship Management Solutions, using SAS superior analytical CRM technologies along with proven methodologies and services allow you to understand your customers across all channels.
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Software advice: CRM Software: comparison of leading solutions for retail, including CRM, POS, e-commerce and other features.
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Searchspace makes intelligent enterprise systems.
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Serio Helpdesk Software, distributed Helpdesk Software and Service Management technologies.
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Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications, market-leading business analytics products, and business processes.
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Simera, Knowledge Management Software, CRM, customer and employee
relationship tools, database profiling and business process automation
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Soffront Software, fully web-based, Intuitive, CRM
solution for medium to large corporations; includes Sales Force
Automation, Help Desk, Defect Tracking, Knowledge Management, Ticket
Submission and Lead Generation modules
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SPSS CustomerCentric, a comprehensive analytical customer relationship management (CRM) solution. Computes and distributes customer scores to operational systems for personalized content delivery; gives insights to managers for
informed, data-driven decisions.
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StatConsulting offers analytical solutions for CRM based on customer behavior modeling and data analysis, including customer segmentation and profiling, survival time analysis, LTV, and credit scoring.
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Swimfish(tm), progressive provider of business relationship management solutions,
LexisNexis® and Microsoft® partner.
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Talisma, full-service provider of enterprise-class electronic CRM solutions;
multi-channel including phone, e-mail, web, wireless. Extensive training and
integration.
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thinkCRA from thinkAnalytics, an integrated suite of Customer Relationship
Analytics applications delivering advanced data-mining and real-time
decisioning, massively scaleable, embedded and fully integrated with the
major CRM and BI solutions.
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Unica Affinium(TM) a modular, cross-channel marketing suite,
delivers deep functionality for data mining and predictive modeling,
customer interaction and campaign management, real-time personalization,
and reporting
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Update.com, Europe's leading vendor of e-CRM solutions, with over 400 customers in 18 languages.
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Vantive (now part of PeopleSoft), a leading provider of e-Customer Relationship Management.
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Verbind LifeTime system enables companies to examine
sequential customer behavior for attrition, cross-sell and up-sell tasks.
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Viscovery, software suite for analytical CRM, customer behavior modeling and predictive analytics, designed for business applications and integration in operational environments.
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