absoluteBUSY, web based application for contact management,
project and task tracking, and more, targeted at groups of 3-50 users.
Achiever CRM, an integrated solution for the mid-market sector (20 to 1,000 users).
Amdocs ClarifyCRM, designed specifically for the needs of large companies with millions of customers, and complex and wide-ranging offerings.
Astea International, equipment-centric CRM software solutions
for improving productivity, revenue and customer interaction.
Applied Predictive Technologies (APT), Clicks-and-Mortar Personalization(TM) for one-to-one communications with customers and optimization of retail networks.
Applix iCustomer.Advantage is a customer-centric, web-based suite of business applications integrating CRM and real-time business intelligence.
Ardexus, provides award-winning intelligent CRM software geared for the
small to mid market.
ATG provides Java-based software solutions that
enable businesses to create, manage, and build customer relationships online
Auric Technology on-demand CRM, offers customer relationship management, contact management, sales force automation, and other business solutions software.
Baan Enterprise Resource Management system, from managing your customer relations to optimizing your supply chain.
b2bCRM, web-based CRM solution for small to mid-size companies in all industries.
BusinessMan, a complete Business Management Solution that allows companies to manage all aspects of their business from prospect first contact to invoice.
Chordiant builds CRM applications that provide
an enterprise-wide view of customer interactions by integrating the
web, the call center, and retail operations
coAction, provides an on demand business collaboration service as a platform for rich business applications called coApps, with Sales, Customer Service, Finance and other applications.
Commence RM, a comprehensive CRM solution for small to mid-size businesses; a suite of applications for managing sales, marketing, campaign management, contact management, and customer support functions.
CRM Impact from KnowledgeBase Marketing, Analytics, Strategic consulting, Technology, and Customer programs
Infor CRM Epiphany, a suite of products comprised of marketing, sales, service, and customer analytics, including real-time data mining (Infor acquired SSA Global in 2006, and SSA Global acquired Epiphany in 2005).
InQuira, premier provider of natural language site search technology for business web sites.
Kana Communications develops, markets and supports customer communication software products and services for e-Businesses.
KnowledgeSync 2000 from Vineyardsoft, allows users to specify sophisticated event triggers, and when they occur automatically sends alerts via e-mail, fax, page, and webcast.
LEADSExplorer, hosted visitor identification by company name and lead management using built-in CRM.
LiveTime, Help Desk, Customer Service and Support.
MarketSwitch, developers of Targeting Optimizer and Cross-Selling Optimizer database marketing products.
NCR Relationship Optimizer, a methodology, software and consulting services that help banks to build and manage true one to one relationships.
Netmining NV, a developer of web based technology
for sales and marketing people to analyse and mine web and other data
Norkom Technologies, specialists in customer intelligence, develop and
implement products such as Alchemist (tm) to predict the behaviour of
clients' customers and markets.
Oncontact CRM Software, a system for mid-market companies to track all critical business information in sales, marketing and customer service departments.
OpenBOX Business Suite is a flexible, affordable CRM solution with Sales Force Automation, Marketing Campaign Management and Customer HelpDesk.
Pivotal provides 360 eBusiness Relationship Management (eBRM) solutions that manage marketing, sales and service relationships between employees,
business partners and customers on Internet Relationship Hubs.
Portal Software, provider of customer management and billing software.
ProspectSoft Ltd, a UK-based developer of Customer Relationship Management (CRM) Software and Solutions, primarily for the SME and small corporate markets.
Quadstone, offering DecisionHouse for model development and ActionHouse for automating the complete process of deploying a customer model.
Quaero, offering CRM services that help companies maximize the
profitability of customer relationships through a confluence of marketing,
analytics and database technologies
ReadyDesk, web based Help desk solution, with live support chat, unlimited custom tabs and fields, and more.
Ready2Sell, an analytical tool for the optimization of marketing expenditures and preparation of efficient marketing campaigns; uses a combination of segmentation, database marketing and market basket modeling.
Salentica Analytics, a web based Dashboard with Messaging, Alerts,
Segmentation and Scorecarding, for employees, partners and customers.
SalesLogix (division of Interact Commerce Corporation),
providing easy-to-use, intelligent tools for every type of selling agent.
SalesStorm, a unique graphical Sales Force Improvement software.
Sales Management Expert, web-based sales force automation and contact management software. Free online demo.
SAS Customer Relationship Management Solutions, using SAS superior analytical CRM technologies along with proven methodologies and services allow you to understand your customers across all channels.
Software advice: CRM Software: comparison of leading solutions for retail, including CRM, POS, e-commerce and other features.
Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications, market-leading business analytics products, and business processes.
Simera, Knowledge Management Software, CRM, customer and employee
relationship tools, database profiling and business process automation
Soffront Software, fully web-based, Intuitive, CRM
solution for medium to large corporations; includes Sales Force
Automation, Help Desk, Defect Tracking, Knowledge Management, Ticket
Submission and Lead Generation modules
SPSS CustomerCentric, a comprehensive analytical customer relationship management (CRM) solution. Computes and distributes customer scores to operational systems for personalized content delivery; gives insights to managers for
informed, data-driven decisions.
StatConsulting offers analytical solutions for CRM based on customer behavior modeling and data analysis, including customer segmentation and profiling, survival time analysis, LTV, and credit scoring.
Swimfish(tm), progressive provider of business relationship management solutions, LexisNexis® and Microsoft® partner.
Talisma, full-service provider of enterprise-class electronic CRM solutions;
multi-channel including phone, e-mail, web, wireless. Extensive training and
integration.
thinkCRA from thinkAnalytics, an integrated suite of Customer Relationship Analytics applications delivering advanced data-mining and real-time decisioning, massively scaleable, embedded and fully integrated with the major CRM and BI solutions.
Unica Affinium(TM) a modular, cross-channel marketing suite, delivers deep functionality for data mining and predictive modeling, customer interaction and campaign management, real-time personalization, and reporting.
Update.com, Europe's leading vendor of e-CRM solutions, with over 400 customers in 18 languages.
Verbind LifeTime system enables companies to examine
sequential customer behavior for attrition, cross-sell and up-sell tasks.
Viscovery, software suite for analytical CRM, customer behavior modeling and predictive analytics, designed for business applications and integration in operational environments.
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