CRM (Customer Relationship Management)

• 11Ants Customer Churn Analyzer, makes it possible for anyone to rapidly build powerful churn propensity models
• 11Ants Customer Response Analyzer, slashes marketing costs by understanding how customers are likely to behave.
• absoluteBUSY, web based application for contact management, project and task tracking, and more, targeted at groups of 3-50 users.
• Achiever CRM, an integrated solution for the mid-market sector (20 to 1,000 users).
• AgileCRM, All-in-One CRM software, supports Sales, Marketing Automation, and more, with over 15K customers worldwide.
• Amdocs ClarifyCRM, designed specifically for the needs of large companies with millions of customers, and complex and wide-ranging offerings.
• Astea International, equipment-centric CRM software solutions for improving productivity, revenue and customer interaction.
• Applied Predictive Technologies (APT), Clicks-and-Mortar Personalization(TM) for one-to-one communications with customers and optimization of retail networks.
• Applix iCustomer.Advantage is a customer-centric, web-based suite of business applications integrating CRM and real-time business intelligence.
• Ardexus, provides award-winning intelligent CRM software geared for the small to mid market.
• ATG provides Java-based software solutions that enable businesses to create, manage, and build customer relationships online
• Auric Technology on-demand CRM, offers customer relationship management, contact management, sales force automation, and other business solutions software.
• Baan Enterprise Resource Management system, from managing your customer relations to optimizing your supply chain.
• b2bCRM, web-based CRM solution for small to mid-size companies in all industries.
• blueAnalyser Connect Customer Segmentation and Analytics Software
• BusinessMan, a complete Business Management Solution that allows companies to manage all aspects of their business from prospect first contact to invoice.
• Capterra directory of on-line CRM software
• Capterra directory of Financial CRM Software
• Channeltivity, a very user-friendly Partner Relationship Management (PRM) SaaS solution for emerging and mid-market companies.
• Chordiant builds CRM applications that provide an enterprise-wide view of customer interactions by integrating the web, the call center, and retail operations
• coAction, provides an on demand business collaboration service as a platform for rich business applications called coApps, with Sales, Customer Service, Finance and other applications.
• Commence RM, a comprehensive CRM solution for small to mid-size businesses; a suite of applications for managing sales, marketing, campaign management, contact management, and customer support functions.
• Corporater Business Management Platform supports the visualization, evaluation and reporting of strategic, tactical and operational performance in real time throughout an organization.
• CRM Impact from KnowledgeBase Marketing, Analytics, Strategic consulting, Technology, and Customer programs
• CRM Software comparison tools at 2020 Software.
• Customers DNA, a new company composed of experts in customer insight & CRM aiming to bridge the gap between technology and its applications in business.
• Cynergy CRM/Help Desk Software, includes asset management, knowledge center, and more; easily customizable and affordable.
• Database Systems Corp. CRM Software Telemation
• DITCRM makes it easier for you to keep track on your contacts, associates and business partners.
• DoubleClick, a leading marketing automation software suite that empowers marketers to rapidly design and execute more effective campaigns.
• Dynamic CRM from Digital Alchemy.
• e11, a Web based CRM solution, offers eCRM software, helpdesk software, email response system, knowledge management software, live chat.
• ExDesk offers a web based help desk software and CRM solution for your IT support, service provider, and E-business needs.
• FrontPhase Technologies, provides a complete web based help desk software for small to medium businesses.
• Fulcrum Analytics, providing customer intelligence technology and services to help clients leverage their customer relationships.
• Graham Technology, offering GT-X Business Process Server technology infrastructure for CRM, e-business, and interactive digital TV services.
• Harte-Hanks, offering customer data management, multi-channel analytics, campaign management and real-time personalization.
• HelpDeskSite, help desk vendors and research, support solutions, call center software, and more.
• Hyperion, offering CRM Analysis Applications such as Customer Interaction Center for measuring and call center/customer service operations.
• IBM Customer Relationship Services (CRS): deliver customer value and satisfaction, enterprise-wide
• Infor CRM Epiphany, a suite of products comprised of marketing, sales, service, and customer analytics, including real-time data mining (Infor acquired SSA Global in 2006, and SSA Global acquired Epiphany in 2005).
• InQuira, premier provider of natural language site search technology for business web sites.
• Kana Communications develops, markets and supports customer communication software products and services for e-Businesses.
• KnowledgeSync 2000 from Vineyardsoft, allows users to specify sophisticated event triggers, and when they occur automatically sends alerts via e-mail, fax, page, and webcast.
• LEADSExplorer, hosted visitor identification by company name and lead management using built-in CRM.
• LiveTime, Help Desk, Customer Service and Support.
• MarketSwitch, developers of Targeting Optimizer and Cross-Selling Optimizer database marketing products.
• NCR Relationship Optimizer, a methodology, software and consulting services that help banks to build and manage true one to one relationships.
• Netmining NV, a developer of web based technology for sales and marketing people to analyse and mine web and other data
• Norkom Technologies, specialists in customer intelligence, develop and implement products such as Alchemist (tm) to predict the behaviour of clients' customers and markets.
• Oncontact CRM Software, a system for mid-market companies to track all critical business information in sales, marketing and customer service departments.
• Onyx Software, provider of web-based CRM systems.
• OpenBOX Business Suite is a flexible, affordable CRM solution with Sales Force Automation, Marketing Campaign Management and Customer HelpDesk.
• Pando makes localized marketing possible for national brands by integrating their content, assets and data sources to create 24/7 highly personalized marketing support.
• Pivotal provides 360 eBusiness Relationship Management (eBRM) solutions that manage marketing, sales and service relationships between employees, business partners and customers on Internet Relationship Hubs.
• Portal Software, provider of customer management and billing software.
• ProspectSoft Ltd, a UK-based developer of Customer Relationship Management (CRM) Software and Solutions, primarily for the SME and small corporate markets.
• Quadstone, offering DecisionHouse for model development and ActionHouse for automating the complete process of deploying a customer model.
• Quaero, offering CRM services that help companies maximize the profitability of customer relationships through a confluence of marketing, analytics and database technologies
• ReadyDesk, web based Help desk solution, with live support chat, unlimited custom tabs and fields, and more.
• Ready2Sell, an analytical tool for the optimization of marketing expenditures and preparation of efficient marketing campaigns; uses a combination of segmentation, database marketing and market basket modeling.
• Salentica Analytics, a web based Dashboard with Messaging, Alerts, Segmentation and Scorecarding, for employees, partners and customers.
• Salesforce.com CRM Software-as-a-Service, a global leader in web-based customer relationship management (CRM).
• SalesLogix (division of Interact Commerce Corporation), providing easy-to-use, intelligent tools for every type of selling agent.
• SalesStorm, a unique graphical Sales Force Improvement software.
• Sales Management Expert, web-based sales force automation and contact management software. Free online demo.
• Samurai CRM offers Customer Relationship & Sales Force Management Software for small to mid sized businesses. A Rights Management option is available for Intellectual Property Companies.
• SAS Customer Relationship Management Solutions, using SAS superior analytical CRM technologies along with proven methodologies and services allow you to understand your customers across all channels.
• Software advice: CRM Software: comparison of leading solutions for retail, including CRM, POS, e-commerce and other features.
• Searchspace makes intelligent enterprise systems.
• Serio Helpdesk Software, distributed Helpdesk Software and Service Management technologies.
• Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications, market-leading business analytics products, and business processes.
• Simera, Knowledge Management Software, CRM, customer and employee relationship tools, database profiling and business process automation
• Soffront Software, fully web-based, Intuitive, CRM solution for medium to large corporations; includes Sales Force Automation, Help Desk, Defect Tracking, Knowledge Management, Ticket Submission and Lead Generation modules
• StatConsulting offers analytical solutions for CRM based on customer behavior modeling and data analysis, including customer segmentation and profiling, survival time analysis, LTV, and credit scoring.
• Swimfish(tm), progressive provider of business relationship management solutions, LexisNexis and Microsoft partner.
• Talisma, full-service provider of enterprise-class electronic CRM solutions; multi-channel including phone, e-mail, web, wireless. Extensive training and integration.
• TechExcel Help Desk and IT Service Management Software, configurable and scalable help desk management and IT service management solution.
• thinkCRA from thinkAnalytics, an integrated suite of Customer Relationship Analytics applications delivering advanced data-mining and real-time decisioning, massively scaleable, embedded and fully integrated with the major CRM and BI solutions.
• Unica Affinium(TM) a modular, cross-channel marketing suite, delivers deep functionality for data mining and predictive modeling, customer interaction and campaign management, real-time personalization, and reporting.
• Update.com, Europe's leading vendor of e-CRM solutions, with over 400 customers in 18 languages.
• Vantive (now part of PeopleSoft), a leading provider of e-Customer Relationship Management.
• Verbind LifeTime system enables companies to examine sequential customer behavior for attrition, cross-sell and up-sell tasks.
• Vitria, Operational Intelligence, Complex-Event Processing, and BPM solutions.
• Viscovery, software suite for analytical CRM, customer behavior modeling and predictive analytics, designed for business applications and integration in operational environments.

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