Customer Intelligence (2)
- Interview: Ksenija Draskovic, Verizon on Dissecting the Anatomy of Predictive Analytics Projects - Apr 15, 2015.
We discuss Predictive Analytics use cases at Verizon Wireless, advantages of a unified data view, model selection and common causes of failure.
- Customer Intelligence in Action, Feb 25-27, San Diego - Nov 13, 2014.
Check the complete program for Customer Intelligence in Action, Feb 25-27, 2015 in San Diego - the most practical and actionable event for customer analytics and experience professionals.