Michael Griffiths is the director of data scientist at ASAPP. He works to identify opportunities to improve the customer and agent experience. Prior to ASAPP, Michael spent time in advertising, ecommerce, and management consulting.
To forecast costs for AI systems, it can be useful to talk about their “level” just like SAE has levels for self-driving cars. Adopting a level system can help organizations plan and prepare for AI systems that scale in complexity over time.
Michael Griffiths is the director of data scientist at ASAPP. He works to identify opportunities to improve the customer and agent experience. Prior to ASAPP, Michael spent time in advertising, ecommerce, and management consulting.
